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PARTS5 MIN

Identify a part without guessing compatibility

Reference, data plate, serial number and photographs: evidence to gather before ordering.

01

Appearance does not prove compatibility

Two visually similar parts may differ by a dimension, connector, revision or machine application. A photograph alone is not always sufficient.

02

The most useful evidence

  • readable OEM reference;
  • machine make, model and serial number;
  • data-plate photograph;
  • multi-angle photographs of the part;
  • dimensions and connectors;
  • previous invoice, manual or catalogue when available.
03

State quality clearly

An offer should say whether the part is genuine, equivalent, aftermarket, remanufactured or used. This affects price, terms and service-life expectations.

04

The right reflex

When information is missing, flag uncertainty and request another check instead of confirming compatibility too quickly.